---
title: I have a new phone and can't log in
description: Log in error
---

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May 18, 2026

# I have a new phone and can't log in

For Insights please contact datasupport@octaura.com letting us know you got a new phone.

For Trading please contact support@octaura.com letting us know you got a new phone.

We will get back to you as quickly as possible. If urgent, please call 212-300-6961.

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