--- title: Insights FAQ | Help Center description: Frequently asked questions on Octaura Insights products. --- [Skip to content](https://help.octaura.com/knowledge/insights-faq#main-content) [Click to view your Support Tickets](https://help.octaura.com/tickets) ![Octaura\_Logomark\_Black-1](https://help.octaura.com/hubfs/Octaura_Logomark_Black-1.svg) Open main navigation Close main navigation - [Click to view your Support Tickets](https://help.octaura.com/tickets) - [Contact us](https://help.octaura.com/contact-us) [Contact us](https://help.octaura.com/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.octaura.com/knowledge) 2. [Insights FAQ](https://help.octaura.com/knowledge/insights-faq) # Insights FAQ Frequently asked questions on Octaura Insights products. - [How do I log in to the Insights Platform?](https://help.octaura.com/knowledge/how-do-i-log-in) ## Octaura Price - [What is Octaura Price (OP)?](https://help.octaura.com/knowledge/what-is-octaura-price-op) ## Octaura Insights Platform - [How do you classify Sectors?](https://help.octaura.com/knowledge/how-do-you-classify-sectors) - [What is an Octaura Market Tracker?](https://help.octaura.com/knowledge/what-is-an-octaura-market-tracker) - [How do I navigate between the trading application and the Insights portal?](https://help.octaura.com/knowledge/how-do-i-navigate-between-the-trading-application-and-the-insights-portal) - [How do I add new users from my firm to the Insights portal?](https://help.octaura.com/knowledge/how-do-i-navigate-between-the-trading-application-and-the-insights-portal-0) - [What is the Octaura Insights Platform?](https://help.octaura.com/knowledge/what-is-the-octaura-insights-platform) - [Do you have the same data for CLO tranches?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0) - [How do I look at trends over a date range instead of a single day?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0-0-0) - [I pasted an LXID into the search bar, and nothing came up. Why?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0) - [How often are loan prices updated throughout the day?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0) - [What do Strength and Source mean on the OP Card?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0) - [What are the colorful dots in the upper left corner of each widget?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0) - [How do I get access to the News?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0) - [How far back does your data go?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0) - [Can I see trade-level data on these screens?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0-0-0-0-0) - [How do I see top movers at the loan level?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0-0-0-0) - [How do I upload a portfolio of loans to the Insights Platform to view data on my entire list of loans?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0-0) - [How do I compare one loan to another loan?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0-0-0) - [I don’t agree with the data shown on screen. Am I able to challenge it?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0-0) - [The screens and/or data file don’t seem to include any data on a loan I care about. How do I know if this loan is covered?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0-0-0) - [What do OLS, OLM, and OP mean?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0-0-0-0) - [How do I create a custom view?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens-0-0) - [How do I download the data from the Insights Platform Screens?](https://help.octaura.com/knowledge/how-do-i-download-the-data-from-the-insights-platform-screens) See less ▼ - [Insights FAQ](https://help.octaura.com/knowledge/insights-faq#main-content) - [Octaura Price](https://help.octaura.com/knowledge/insights-faq#octaura-price) - [Octaura Insights Platform](https://help.octaura.com/knowledge/insights-faq#octaura-insights-platform) - [Troubleshooting](https://help.octaura.com/knowledge/troubleshooting#main-content) - [Login](https://help.octaura.com/knowledge/troubleshooting#login) - [Data File](https://help.octaura.com/knowledge/troubleshooting#data-file) - [Contact Support](https://help.octaura.com/knowledge/contact-support) - [Reporting](https://help.octaura.com/knowledge/reporting#main-content) - [Data](https://help.octaura.com/knowledge/reporting#data) [![Octaura\_Wordmark\_Black\_PNG](https://help.octaura.com/hs-fs/hubfs/Octaura_Wordmark_Black_PNG.png?width=239&height=100&name=Octaura_Wordmark_Black_PNG.png "Octaura_Wordmark_Black_PNG")](https://www.octaura.com) Need live support? 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