--- title: How come I didn’t receive my daily data email? description: Data file not available --- [Skip to content](https://help.octaura.com/knowledge/my-data-file-file-wasnt-available-at-430-0#main-content) [Click to view your Support Tickets](https://help.octaura.com/tickets?hsLang=en) ![Octaura\_Logomark\_Black-1](https://help.octaura.com/hubfs/Octaura_Logomark_Black-1.svg) Open main navigation Close main navigation - [Click to view your Support Tickets](https://help.octaura.com/tickets) - [Contact us](https://help.octaura.com/contact-us) [Contact us](https://help.octaura.com/contact-us?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.octaura.com/knowledge?hsLang=en) 2. [Troubleshooting](https://help.octaura.com/knowledge/troubleshooting?hsLang=en) 3. [Data File](https://help.octaura.com/knowledge/troubleshooting?hsLang=en#data-file) May 19, 2026 # How come I didn’t receive my daily data email? If you did not receive your daily data email, contact [**datasupport@octaura.com**](mailto:datasupport@octaura.com) for assistance.   - [Insights FAQ](https://help.octaura.com/knowledge/insights-faq?hsLang=en#main-content) - [Octaura Price](https://help.octaura.com/knowledge/insights-faq?hsLang=en#octaura-price) - [Octaura Insights Platform](https://help.octaura.com/knowledge/insights-faq?hsLang=en#octaura-insights-platform) - [Troubleshooting](https://help.octaura.com/knowledge/troubleshooting?hsLang=en#main-content) - [Login](https://help.octaura.com/knowledge/troubleshooting?hsLang=en#login) - [Data File](https://help.octaura.com/knowledge/troubleshooting?hsLang=en#data-file) - [Contact Support](https://help.octaura.com/knowledge/contact-support?hsLang=en) - [Reporting](https://help.octaura.com/knowledge/reporting?hsLang=en#main-content) - [Data](https://help.octaura.com/knowledge/reporting?hsLang=en#data) [![Octaura\_Wordmark\_Black\_PNG](https://help.octaura.com/hs-fs/hubfs/Octaura_Wordmark_Black_PNG.png?width=239&height=100&name=Octaura_Wordmark_Black_PNG.png "Octaura_Wordmark_Black_PNG")](https://www.octaura.com) Need live support? Call or email us below: (212) 300-6961 Data Support  [datasupport@octaura.com](mailto:datasupport@octaura.com) Trading Support [support@octaura.com](mailto:support@octaura.com)   Copyright © 2026, Octaura