---
title: Troubleshooting | Help Center
description: Troubleshooting guides for Octaura users.
---

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1. [Help Center](https://help.octaura.com/knowledge)
2. [Troubleshooting](https://help.octaura.com/knowledge/troubleshooting)

# Troubleshooting

 Troubleshooting guides for Octaura users.

## Login

- [I am getting an error when trying to log in.](https://help.octaura.com/knowledge/i-am-getting-an-error-when-trying-to-log-in)
- [I have a new phone and can't log in](https://help.octaura.com/knowledge/i-am-getting-an-error-when-trying-to-log-in-0)
- [How do I reset my password?](https://help.octaura.com/knowledge/how-do-i-reset-my-password)

## Data File

- [How come I didn’t receive my daily data email?](https://help.octaura.com/knowledge/my-data-file-file-wasnt-available-at-430-0)
- [My data file file wasn’t available at 4:30](https://help.octaura.com/knowledge/my-data-file-file-wasnt-available-at-430)

- [Insights FAQ](https://help.octaura.com/knowledge/insights-faq#main-content)

    - [Octaura Price](https://help.octaura.com/knowledge/insights-faq#octaura-price)
    - [Octaura Insights Platform](https://help.octaura.com/knowledge/insights-faq#octaura-insights-platform)
- [Troubleshooting](https://help.octaura.com/knowledge/troubleshooting#main-content)

    - [Login](https://help.octaura.com/knowledge/troubleshooting#login)
    - [Data File](https://help.octaura.com/knowledge/troubleshooting#data-file)
- [Contact Support](https://help.octaura.com/knowledge/contact-support)
- [Reporting](https://help.octaura.com/knowledge/reporting#main-content)

    - [Data](https://help.octaura.com/knowledge/reporting#data)

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